Get Help
Reach the Apiframe team on Discord or by email — we're happy to help with integration questions, billing, or anything else.
Stuck on something or want to give feedback? We're a small team and we read every message.
Discord (recommended)
Join our community Discord — it's the fastest way to get an answer, and you'll be able to see what other developers are building.
We hang out there during business hours and typically respond within minutes. Good for:
- Integration questions and code-level debugging
- Model recommendations for your use case
- Feature requests and product feedback
- Reporting bugs or unexpected behaviour
For anything you'd rather keep private — billing, account issues, security disclosures, partnerships — email us at [email protected].
When reporting a bug, including the following helps us debug faster:
- The full request payload (with the API key redacted)
- The job ID returned by
POST /v2/... - The full response body and HTTP status
- A timestamp (UTC) of when the issue happened